We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
While this mister is somewhat small, it does a good job of cooling the area nearby, but it also can help repel annoying flying insects. I add a few drops of emulsified natural essential oils. I use mint oils, eucalyptus, cedar, cloves and this makes the area very fragrant and controls the flying insects and fleas that might be riding on the cat.
This 2 in 1 humidifier is absolutely brilliant!! I have bad asthma and was finding it difficult to breathe in this heat. Within a few hours I was able to take really deep breaths and with the cooling fan which is better than my tall standing fan, this is a must buy.
Just got it yesterday… So far so good! I got it for my cat and he is fascinated with the cool water that evaporates from the unit. It works surprisingly well for such a small device
This air cooler fan and humidifier is fabulous & lets me feel a bit of coolness and humidity. Small but mighty, and super cute color too! The 3 speed feature works great.
This is a great little fan for personal use. It puts up quite a bit of air, which is nice. It is small enough that it does not take up too much space on a desk or on a table.
The battery on this lil wonder lasts exceptionally long, it’s very cooling and I really like the misting option which I used with essential oils to repel mosquitoes.
Item is not as strong as I thought. However it does a decent job. Very easy to use. Wish it had a bag or pouch to carry and make it portable.