SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of shoppistic.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of shoppistic.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
After extensive research on self-propelled electric mowers, I'm happy with my decision to choose this model. It meets all my requirements, especially with its dual 24-volt batteries that provide ample power to mow my large backyard and side areas without running out - usually finishing with one battery bar remaining. The included dual battery charger is a convenient addition, offering quick recharge times. However, be cautious with the self-propel speed setting; setting it too high might cause an unexpected wheelie, as I discovered. The lower speed settings are efficient and more than adequate. The mower's lightweight design makes it exceptionally easy to handle and navigate, reducing the need to rely heavily on the self-propel feature. It also comes with a Turbo button for increased blade speed, which I find unnecessary except for very tall grass. The mower leaves my lawn looking well-groomed, with the mulching option effectively hiding grass clippings. It's notably quieter than my previous gas mower, was easy to assemble straight out of the box, and overall, a significant improvement.
I received this mower today and it has surpassed my expectations, proving to be an excellent upgrade from traditional gas mowers. Initially hesitant about switching to an electric model, my worries were quickly dispelled once I unboxed it, charged the batteries, and began mowing. The results were better than with my old gas mower, achieving a cleaner cut, with the bag needing emptying less frequently than anticipated despite its size. The mower operates quietly, features effective self-propulsion with strong wheel traction, and allows for adjustable speed control. However, be mindful of releasing the propulsion trigger to avoid skidding on the grass.
I'm thrilled with this Greenworks mower after returning a smaller model from Home Depot for being inadequately sized. This mower has transformed lawn care into a pleasure for me - its setup and operation are straightforward, and it's surprisingly light. Growing up, I watched my mom and neighbors wrestle with bulky gas mowers, which made me hesitant to buy one myself. But this mower has completely changed my perspective, especially with the added bonus of the drill, though I haven't used it yet. The grass collection is effortless, and its compact storage option is a plus. It's the best mower I've encountered, ticking all the boxes for what I need.
PERFECT!!!
Upon first use, I noticed several key benefits over my previous gas-powered mower: it's about half as heavy, making it very user-friendly; the noise level is drastically lower, allowing for listening to audiobooks or music, or even conversing while mowing; it performs exceptionally well, even on lawns that haven't been mowed in weeks, with turbo mode available for tougher patches. The convenience of starting it with a button—without the need for a pull start—is a significant upgrade. Initial concerns about battery life were unfounded, as they lasted through the mowing with a spare set to extend the usage further, ensuring the whole lawn can be mowed in one go without needing a recharge.
Advantages include the absence of gas and oil requirements, minimal noise, adjustable self-propel speed, efficient bagging that compacts clippings tightly, cordless convenience with quick battery recharge, and uniform cutting performance.