SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of shoppistic.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of shoppistic.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've always believed lighting plays a crucial role in setting the ambiance of a home. When I decided to upgrade my foyer lighting, I knew I wanted something unique—more than just a light fixture. This piece was the perfect find. From the moment it lit up, my foyer felt transformed into a warm, welcoming space, with the lamp's artistry stealing the show. The abstract fish design is both elegant and captivating, bringing a modern elegance that greets guests the moment they step in. What I love most about this lamp is how it merges art with functionality. The LED lighting is not just energy-efficient; it provides a soft, diffuse light that illuminates without overwhelming, thanks to the frosted glass shade. Its size is ideal, making a statement without taking up too much space, and the gold finish on the metal body brings a luxurious touch to my home's entryway. Overall, it's not just a lamp; it's a piece that reflects my style and sets the tone for the rest of my home.
When I first came across this lamp, I was in the midst of redecorating my living room. I wanted something that wasn't just functional but also a statement piece—something that could tie the room together while standing out on its own. This lamp checked all those boxes and more. The sleek metal body and frosted glass shade caught my eye immediately, promising a soft yet illuminating light. And it didn't disappoint. Once installed, it transformed the room, casting a warm, inviting glow that perfectly highlighted the rest of my decor. But what truly sets this lamp apart is its stunning abstract fish design. It's not often you find a lamp that doubles as a conversation-starting piece of art. The gold finish adds a touch of luxury, while the size is just right for creating a focal point without dominating the space. It's become the centerpiece of my living room, drawing compliments from every guest. Beyond its beauty, I appreciate the practical aspects—easy installation, a G9 bulb base for simple bulb replacement, and the fact that it's energy-efficient. It's a lamp that not only looks good but is also good for the planet and my wallet.
Was looking for something special for my new apartment, and this lamp caught my eye. It's not just lighting; it's a decorative element that truly enhances the space. Easy to install too!
This lamp is a statement piece. Placed it in my living room, and all my guests have commented on how unique and modern it looks. It's the perfect blend of art and functionality.
Just installed it in my foyer, and wow, it's a game-changer. The light it casts is soft yet bright enough to make the whole space feel welcoming. Plus, the fish design is such a unique touch!
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As someone who appreciates art, this lamp is a dream. It's not just a light; it's a statement piece that brings modern elegance to any room.
Got this for my corridor, and wow, does it make an entrance! The light is soft but bright enough, and the fish design is just beautiful.
This lamp transformed my living room into a gallery space. The abstract fish art is a conversation starter, and the LED lighting sets a calm mood. Can't recommend it enough!
I've always been passionate about creating the perfect ambiance for dinner at home. Lighting plays a huge role in this, which is why I was on the lookout for something special. When I found this unique wall lamp, it felt like the perfect fit for my dining area. The warmth and soft glow it adds to the room have genuinely enhanced our dining experience. It's not just a source of light; it's become a focal point of our mealtime conversations. What struck me most was the quality of light—diffuse and soft, yet bright enough to light up our meals without being harsh. The installation process was straightforward, which was a relief. I appreciated the durable construction and the luxurious gold finish, which adds a touch of elegance to our dinners. It's energy-efficient, too, which aligns with our goal of reducing our environmental footprint. This lamp is more than just functional; it's a piece of art that complements our dining room's decor perfectly.