SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of shoppistic.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of shoppistic.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I took the plunge and decided to revamp my bedroom with this LED upholstered platform bed frame, and let me tell you, it was the best decision I've made in a while! From the moment it arrived, the floating illusion design completely transformed my space, giving it that sleek, modern edge I've always dreamed of. The addition of LED lights isn't just a visual treat; it's revolutionized my nighttime routine with its cozy, adjustable glow and the USB charging ports right in the headboard are a lifesaver for someone like me who's always on their phone or tablet before bed. The setup was surprisingly simple, and I was impressed by how solid and well-made everything felt. This bed isn't just furniture; it's a statement piece that I'm confident will stand the test of time. Absolutely thrilled with my new bedroom look!😊
Absolutely in love with this bed frame! The floating design is such a conversation starter, and the LED lights with music sync feature have turned my bedroom into a personal oasis. The fabric is soft and comfortable, making it my favorite place to lounge. Putting it together was simple, and it feels incredibly stable and durable. Worth every penny!
After months of sleeping on this fantastic LED upholstered bed frame, I can confidently say it's a dream come true. The promise of no-noise comfort is 100% accurate; I haven't heard a single squeak or creak, ensuring my sleep is uninterrupted and peaceful. The LED lights add such a personalized touch to my bedroom, creating the perfect ambiance for winding down at the end of the day. The assembly process was straightforward, and the frame's durability is evident—it feels like it could last a lifetime. And let's not forget the built-in USB ports, which have been incredibly convenient for keeping my gadgets charged up. Investing in this bed was a decision well made!
Our master bedroom has been utterly transformed by this bed frame, turning it into a true sanctuary. The customizable LED lights and handy USB charging ports are not just features but experiences, blending style with utmost functionality. The craftsmanship is apparent in the quality of materials and robust construction, surpassing our expectations. Additionally, the customer service experience was exceptional, answering our queries with professionalism and care. I would highly recommend this bed to anyone looking to enhance the luxury and ambiance of their bedroom space.
From the floating illusion to the LED lighting and the USB ports, every aspect of this bed frame screams quality. It's given my bedroom a modern, elegant touch while offering practical features I use daily. The assembly process was smooth, and it's been providing a stable, quiet sleep. Totally satisfied with my purchase.
I had no idea the impact a bed frame could have on a room's overall vibe until this one came into my life. The cool LED lights and the magical floating design have completely revamped my sleeping area, and the USB charging ports are a thoughtful touch that I've come to rely on heavily. The frame's solid, noise-free construction and the simplicity of assembly were the cherries on top. This bed has seriously upped the game for my room's aesthetic and comfort!